Careers - Job Details

B2B eCommerce Lead Business Analyst

Summary:

BGI has the following full time position with our direct client located in Auburn, Washington

Job ID/Number:

202109-2225

Posted Date:

9/21/2021

Job Location:

Auburn, WA

Position Type:

Full-time

Division:

Information Technology

Description:

Position Overview

We are looking for a business analyst who can work on the next generation customer facing applications. The ideal candidate must have at least 5+ years of experience as a business analyst handling ecommerce and system integration between customer and fulfilment systems.

Key Responsibilities:

Review, analyze, and evaluate business systems and user needs and recommend improvements
Research, define and document current “As is” business processes and recommend improvements
Elicit requirements using interviews, document analysis, requirements workshops, business process descriptions, use cases, business analysis, and workflow analysis
Create and maintain updated documentation on business processes, applications and business solutions including process flows, use cases, functional specifications, test cases, training and system manuals, and job aids
Serve as the conduit for the flow of requirements between the customer community (both internal and external) and the technology and support teams
Creation of structured project plans and ability to lead execution of the plan for small to medium projects
Lead and/or assist quality assurance activities for small to medium projects
Research and assist in resolution of production support issues
Assist in identifying the root cause of system and operational issues, analyze data, and recommend solutions

Basic Qualifications:

Bachelor's degree or equivalent preferred
Greater than 5 years related BA experience and/or training
Practical knowledge of B2B principles and ecommerce
Experience with marketplace integrations
Experience with other integrations such as using APIs
Strong analytical ability including database querying, analytical tools
Experience with managing projects, and leading the team to deliver on time
Experience in Agile and Scrum preferred

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