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B2B eCommerce Lead Business Analyst

BGI has the following full time position with our direct client located in Auburn, Washington
Job ID/Number:
Posted Date:
Job Location:
Auburn, WA
Position Type:
Information Technology

Position Overview

We are looking for a business analyst who can work on the next generation customer facing applications. The ideal candidate must have at least 5+ years of experience as a business analyst handling ecommerce and system integration between customer and fulfilment systems.

Key Responsibilities:

  • Review, analyze, and evaluate business systems and user needs and recommend improvements
  • Research, define and document current “As is” business processes and recommend improvements
  • Elicit requirements using interviews, document analysis, requirements workshops, business process descriptions, use cases, business analysis, and workflow analysis
  • Create and maintain updated documentation on business processes, applications and business solutions including process flows, use cases, functional specifications, test cases, training and system manuals, and job aids
  • Serve as the conduit for the flow of requirements between the customer community (both internal and external) and the technology and support teams
  • Creation of structured project plans and ability to lead execution of the plan for small to medium projects
  • Lead and/or assist quality assurance activities for small to medium projects
  • Research and assist in resolution of production support issues
  • Assist in identifying the root cause of system and operational issues, analyze data, and recommend solutions

Basic Qualifications:

  • Bachelor's degree or equivalent preferred
  • Greater than 5 years related BA experience and/or training
  • Practical knowledge of B2B principles and ecommerce
  • Experience with marketplace integrations
  • Experience with other integrations such as using APIs
  • Strong analytical ability including database querying, analytical tools
  • Experience with managing projects, and leading the team to deliver on time
  • Experience in Agile and Scrum preferred
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