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Customer Success Implementation Specialist

Summary:
BGI has the following contract based opportunity with our direct client located in NY, NY
 
Job ID/Number:
201904-2098
 
Posted Date:
5/15/2019
 
Job Location:
New York, NY
 
Position Type:
Contractor
 
Division:
Information Technology
 
Description:
This is an exciting opportunity to work with an innovative Pre- IPO company which has a Cloud Based solution that automates some of the manual work in reconciling and posting financial transactions. It provides you with high-grade bookkeeping using human-assisted AI (which we define as Augmented Intelligence) with advanced automation.
 
How you can fit in:
 
Our client needs some smart people who enjoy learning and working with web/cloud based applications and have excellent interpersonal and communication skills. You will receive training on the  Platform and gain an understanding of how the application works and how to enable some of its key capabilities. Once you gain an understanding of the basic functionality they would be going out to new clients in NYC and helping them for a week or two to get up and running on the Platform. Your role is to help them get started and achieve the benefits and value that our platform can deliver.
 
Required Skills:
 
  • The ability to take a client thru a series of steps, and be able to trouble shoot areas of concern.
  • Communication skills- some of these clients will need to be informed of the core capabilities of the platform, and other items they can leverage the platform to do.
  • Basic project mgt skills- to guide customers thru 1-2 week process and be able to achieve milestones.
  • Basic understanding of cloud platforms able to quickly pick up concepts and navigate through web/cloud based applications
  • Basic understanding of the finance function and reconciliations process is a plus
 
 
 
 
 
 
 
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