Support Engineer – IBM Sterling OMS
The accomplished individual will possess
Demonstrated ability architecting multi-tenant platforms, across a variety of Sterling OMS implementations.
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Exposure to trending front end technologies to improve user experience for Store and Call center associates and emerging IBM Supply Chain products (e.g. IV, Watson Order Optimizer, Supply Chain Insights, Business User Controls) that will fit the technology landscape
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In-depth experience with Core Order management modules - DOM, GIV, SC, Platform, Payments, COM and SOM
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Familiarity with enterprise platforms: SAP, Demandware/SFCC, POS, ESB, CRM, Analytics etc.
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Deep understanding of Integration concepts (REST, SOAP, Batch, SFTP, API Gateways)
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Prior development experience in Javascript (Node.js, React, and Angular.js), Java, SQL, XML, JSON, micro-services etc.
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Exposure to PII & PCI security , compliance policies
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Working experience with Jira, Confluence, GitHub, BitBucket
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Experience working in a fashion / multi-brand environment
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Experience with hosted solutions on the Cloud / IBM Cloud on Commerce
An outstanding professional will have...
Minimum 5 years of IBM Sterling Order Management Architecture multi-implementation experience
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Agile Scrum implementation methodology
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Ability to lead, direct and challenge teams in process, methods and approach
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Strong understanding of Omnichannel ecosystems and processes that include end-to-end data flows and processing from multi channels, fulfilment, payments, customer service and other back-end systems
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Ability to multi task and successfully function in a fast-paced, deadline-driven environment
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Communicate effectively to IT management as well as business area experts with skills such as empathetic and active listening, and clearly articulate solutions
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Bachelor’s degree in Computer Science, MIS, Business or a related field