BGI has the following 12+ Month Remote contract. Candidate must work East Coast hours
Program Manager – Technology Operations
Job Description: The Program Manager (PM) is responsible first and foremost for the successful high quality delivery of the program roadmap and milestones related to our client's technology operations projects, strategic initiatives and manage the roadmap. In order to achieve this, the PM must manage the application development/business milestones, dependencies internal and external to the program, risks, resources on the program and budget. It is critical that the delivery of the program be confined to the boundaries of the allocated budget and the responsibility of the PM to manage and escalate when needed. The PM is also responsible for driving areas peripheral, but essential to the program such as change management, operational processes, engineering best practices, and the maturity of Agile delivery within the program teams. These areas are pertinent to the success of the overall program. The Program Manager will work closely with Project Managers, Key Business Stakeholders, Technology Leadership Team, Technology Team Leads, and Scrum Masters to identify, prioritize, and complete project milestones for the assigned program and help to apply the SDLC of choice, in most cases, Agile Scrum, in a logical and reasonable manner communicating status and ensuring work is executed on time, on budget, within the requirements and quality standards defined. He or she must be able to effectively communicate with business stakeholders using business terminology as well as possess a decent technical background to enable comprehensive business-IT alignment. This individual will also be communicating with executive level technology management. The role requires tact, diplomacy and strong written and verbal communication skills. The individual should also demonstrate critical analytical skills and sound judgment. The PM role is not a pass through of information that is restricted to reporting and escalation, but a role where the individual must assess the situation, identify possible solutions, weigh the pros and cons of each one, and present optimal responses with mitigation action plans.
Requirements:
? 8-10 years’ experience with project/program management of large teams on enterprise level initiatives
? Experience working on DevOps/SecOps/DevSecOps, Application/Infrastructure/Network/Security operations related projects
? Experience in managing programs across ITSM (ServiceNow/CMDB) and corporate tools such as Single SignOn, Access & Compliance.
? Experience in managing programs for NOC & SOC.
? Experience in managing Vulnerability Scanning and Patching programs.
? Experience in managing network and infrastructure maintenance programs across onPrem & cloud.
? Strong understanding and experience executing in an Agile delivery technology organization
? Serve as a mentor to Project Managers and provide support and critical thinking to resolve issues that arise throughout the project lifecycle
? Demonstrated experience in working / liaising with technical vendors
? Strong penchant to deliver, self-learner, and someone that likes to come up with solutions
? Technical development and quality engineering skills a plus
? Detail oriented, highly organized, punctual, and a strong mentor
? Possesses a thorough knowledge of corporate budgeting terminology
? Exceptional verbal, written and communication skills
? Strong presentation skills and ability to understand how to message to a large audiences and executive level sponsors
? Have the ability to quickly understand the scope of the project and identify key success and risk factors
? Experience working with third party vendors with a deep understanding of systems integration
? Experience with Microsoft Office Suite (Word, Excel, Access, Visio, and PowerPoint) and system documentation tools
? Enthusiastic team-player as well as a self-starter